0405 789 515 0404 518 864 admin@amanahagedcare.com.au
Aged care across Sydney · South West Sydney & St George
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Amanah Aged Care
Referrals

Send a referral

For yourself, for a parent, or for a client. We respond within one business day and we will tell you honestly if we are not the right fit.

Referral details

A few details are enough to start. Please leave medical reports and detailed health histories out of this form; we can arrange a suitable way to share them later.

Who needs care?

Prefer to speak with us? Call 0405 789 515 or email admin@amanahagedcare.com.au.

What happens after you send it

No obligation at any stage, and nothing starts until you have a written breakdown in front of you.

  1. 1

    Talk to us

    We call you within one business day and ask about the person and the household, not just which services you are funded for.

  2. 2

    Care planning

    We set out which supports we would provide, on which days, at what cost, in writing.

  3. 3

    Matching your carer

    We match on language, gender preference, cultural fit and availability, then brief the carer before the first visit.

  4. 4

    Services start

    Support begins on the agreed schedule with the same carer wherever possible. We check in early, then keep checking in.

Referring a client?

We accept referrals from care partners, support coordinators, hospital discharge teams, GPs, allied health clinicians and community organisations.

Useful things to include if you have them: current classification or funding level, the supports already in place, language spoken at home, whether personal care needs to be gender-matched, and any clinical risks we should know about before a first visit.

What we will tell you

  • Whether we can staff the suburb consistently
  • Which carer we would match and their availability
  • A written cost breakdown against the client's budget
  • If we are not the right provider. We would rather say so than take the referral

Hospital discharges

Contact us before the discharge date rather than after it. Matching a carer properly takes a little time, and rushing it produces exactly the mismatch that causes services to fail in week two. This matters most after a stroke or a fall.

Not ready to refer yet?

Model the cost first. The pricing calculator uses our real published rates and the current Support at Home quarterly budgets.

Open the pricing calculator →

Have questions first?

Our FAQ covers assessment, classifications, contributions, changing providers and what happens if you are not happy with a carer.

Read the FAQ →

From first call to first visit

Four steps, and we do most of the work

You do not need a diagnosis, a plan number or the right words. Tell us what is happening and we will work out the rest with you.

  1. 1Talk to usCall, email or send a referral. We ask about the person, the household and what a good week looks like, not just which services you are funded for.
  2. 2Care planningWe review needs, budget and preferences together, and set out exactly which supports we would provide, on which days, at what cost.
  3. 3Matching your carerWe match a carer on language, gender preference, cultural fit and availability, then brief them properly on your household before the first visit.
  4. 4Services startSupport begins on the agreed schedule with the same carer wherever possible. We check in early, then keep checking in.
Send a referral Call 0405 789 515, email admin@amanahagedcare.com.au or use our referral page - whichever is easiest. We reply within one business day.
General enquiries

Ask a question

Not ready to refer, or just want something explained? Send a question and we will answer it properly, without a sales call attached.

Prefer to talk? Call 0405 789 515.